topic Re: Carnival E-Gift Card not Received in AARP Rewards Connect

Carnival E-Gift Card not Received

d570363r — Sun, 08 May 2022 02:58:19 GMT

I purchased 3 e-gift cards this afternoon and have not received an email with the gift card information. Payment did go through, points were deducted, and I took a screenshot after I made the purchase. I’ve usually received cards immediately in my email. I want to pay Carnival tomorrow and hoping I could take care of this with someone on a Sunday.

Re: Carnival E-Gift Card not Received

JamieB669648 — Sun, 08 May 2022 11:25:43 GMT

I had the same thing happen to me. I purchased mine on the evening of 05/06. The information said it could take up to 24 hours, but it is past that now. I have checked my SPAM folder and it is not there. AARP, please resend the email confirmations so I can use my Carnival Gift cards that I purchased (5) of = $2250

Jamie Burger

[personal email address removed to protect your online safety]

Re: Carnival E-Gift Card not Received

amuk2884 — Mon, 09 May 2022 07:29:38 GMT

I have the same issue... Did you get yours solved and who did you call? My tickets are on hold but not for long

Re: Carnival E-Gift Card not Received

AARPJanelleM — Mon, 09 May 2022 17:27:36 GMT

@d570363r @amuk2884 @JamieB669648 The Rewards site was experiencing an issue with the gift card emails being sent out. This issue has been resolved and the emails have been re-sent; you can expect to receive your gift card emails within 24 hours. Let me know if you need anything further, I'm here to help!