topic Re: Did not receive gift card in AARP Rewards Connect

Did not receive gift card

JohnD507489 — Thu, 07 Apr 2022 13:13:03 GMT

On 3/28 I redeemed 14,000 points for a $5 Michael’s gift card but never received it. How do I get it sent to me?

Re: Did not receive gift card

AARPJanelleM — Thu, 07 Apr 2022 16:18:59 GMT

@JohnD507489 You got it! You can expect to receive that email within 24 hours. Be sure to check your spam folder, I'm always here to help!

Re: Did not receive gift card

JohnD507489 — Thu, 07 Apr 2022 19:19:40 GMT

Got it! Thanks for your help.

Re: Did not receive gift card

AARPJanelleM — Mon, 11 Apr 2022 12:25:53 GMT

@JohnD507489 Great! You're welcome 😊

Re: Did not receive gift card

JohnD507489 — Mon, 25 Apr 2022 16:01:56 GMT

Once again I redeemed points on 4/20 but did not receive the email with the gift card (Office Depot card). It is weird that I get them sometimes but not others. I have checked my spam folder and done a search across all of my email folders. Who do I email to get the one that is missing? Thanks!

Re: Did not receive gift card

AARPJanelleM — Mon, 25 Apr 2022 19:19:17 GMT

@JohnD507489 Thanks for letting me know! I was able to re-send that email and you should receive it within 24 hours 😊