AARP rewarding me points as a non-member even though I am a member.

Kulabio — Sat, 01 Aug 2026 00:22:43 GMT

I am very frustrated. Even though we are members of AARP, yesterday and today when we play games, view videos, or complete quizzes - they all show the correct amount of points that will be rewarded as a member, but after completing the activity, we are only awarded points as a non-member. My chat with a representative ended at 7pm about this problem, and when I tried to restart the chat - I got the message saying it was after the available hours. Now it seems I will have to wait until Monday to resolve the issue and have points adjusted from my activities throughout the weekend. It also seems to mean that I will not be able to redeem points this weekend for rewards that are member only. Why did I renew my membership, when I cannot take advantage of member privileges because of glitches in the AARP system? I wish an AARP representative would actually help us resolve this problem. I do not want to be calling every few days to receive the points I should receive automatically as a member. HELP!

Re: AARP rewarding me points as a non-member even though I am a member.

SummerOnTheWay1 — Sat, 01 Aug 2026 00:30:01 GMT

[Friday 7/31/26 8:29pm ET]

@Kulabio

(1) You posted THIS MORNING. That "thread" was called - My AARP membership card says expiration date is 7/31/26, but on 7/30/26 I was no longer a member.

(2) Did AARP "renew" your membership TODAY before they "closed" for the WEEKEND at 8pm ET today?

➡️[*** KULABIO @Kulabio wrote:
I am very frustrated. Even though we are members of AARP, yesterday and today when we play games, view videos, or complete quizzes - they all show the correct amount of points that will be rewarded as a member, but after completing the activity, we are only awarded points as a non-member. My chat with a representative ended at 7pm about this problem, and when I tried to restart the chat - I got the message saying it was after the available hours. Now it seems I will have to wait until Monday to resolve the issue and have points adjusted from my activities throughout the weekend. It also seems to mean that I will not be able to redeem points this weekend for rewards that are member only. Why did I renew my membership, when I cannot take advantage of member privileges because of glitches in the AARP system? I wish an AARP representative would actually help us resolve this problem. I do not want to be calling every few days to receive the points I should receive automatically as a member. HELP!

topic AARP rewarding me points as a non-member even though I am a member. in AARP Rewards Connect

AARP rewarding me points as a non-member even though I am a member.

Re: AARP rewarding me points as a non-member even though I am a member.