topic Re: Rewards Site Maintenance 🙄 in AARP Rewards Connect

Rewards Site Maintenance 🙄

SummerOnTheWay1 — Fri, 22 May 2026 01:05:11 GMT

[5/21/26] I don't mean to be NEGATIVE, but beginning to wonder WHY there have been SO MANY "scheduled" maintenance for the AARP Rewards Site?

Yes, last year (2025) and the "previous" years before, we had them.

But unless my OLD brain has failed me, those were like every FEW MONTHS or longer.

This year (2026), it seems to me we are seeing NOTICES when we "log" into our AARP Rewards Accounts EVERY WEEK & several times within that week.

Lol, well - thankful they are letting us know AHEAD, but WHAT are they fixing?

Anyway, everyone have a GREAT Thursday in whatever time zone you are in.

I am in Virginia and about 9pm ET for me.

Nicole 💛🤗

Re: Rewards Site Maintenance 🙄

SummerOnTheWay1 — Mon, 25 May 2026 09:50:23 GMT

Scheduled Rewards Site Maintenance tomorrow (Friday 5/22/26) 4am ET to 5am ET.

Re: Rewards Site Maintenance 🙄

SummerOnTheWay1 — Fri, 22 May 2026 08:24:13 GMT

[Friday 5/22/26 4:23am ET]

Just woke up & cannot go back to sleep.

Was hoping to play today's Instant Wins but see the maintenance is taking place. Of late, they DIDNOT & I was able to play.

Now to hope I can AFTER 5am ET today.

HAPPY Friday All & we have that "special" day this Monday to "honor" our troops. Way too many lives lost.

Nicole 😞

Re: Rewards Site Maintenance 🙄

rednexsrus — Fri, 22 May 2026 08:42:45 GMT

@SummerOnTheWay1

Hi Nicole

What gives ??? It’s 3:34 am CST & I am able to play Instant wins and earn points and the system is working better while maintenance is suppose to be underway ??
we are still being conned!!!

Re: Rewards Site Maintenance 🙄

SummerOnTheWay1 — Fri, 22 May 2026 08:53:12 GMT

[Friday 5/22/26 4:48am ET]

YES, I am able to use my AARP Rewards Account. Hmmm, maybe they finished EARLY Lucy @rednexsrus , Nicole 🤔

➡️[*** LUCYc@rednexsrus wrote:
@SummerOnTheWay1
Hi Nicole
What gives ??? It’s 3:34 am CST & I am able to play Instant wins and earn points and the system is working better while maintenance is suppose to be underway ??
we are still being conned!!!

Re: Rewards Site Maintenance 🙄

DonnaPhotoArt — Fri, 22 May 2026 13:05:22 GMT

Whatever maintenance they're supposed to be doing isn't helping with points being rewarded for the successful completion of Codeword game. Second day in a row I didn't receive earned points.

Re: Rewards Site Maintenance 🙄

rg54078 — Fri, 22 May 2026 15:09:20 GMT

@DonnaPhotoArt The site maintenance has nothing to do with the fact that you did not earn points for playing a game. The games are different than taking a quiz or watching a video to earn points. Just playing a game does not mean you will earn points.

I know this topic has been discussed in other posts, and this is not an "issue' or a situation where the site is not working. Here is a link to an article I was provided by an agent when I had asked about this - I hope the link works for you. https://aarp.info/457rVVv

Re: Rewards Site Maintenance 🙄

SummerOnTheWay1 — Sat, 23 May 2026 22:39:12 GMT

[Saturday 5/23/26]

Lol, wonder what will get "messed" up when Merkle (company handling the AARP Rewards Program) RETURNS from their LONG WEEKEND.

Fingers - toes - eyes - legs "crossed" something works TOMORROW (Sunday). 🤞

Re: Rewards Site Maintenance 🙄

SummerOnTheWay1 — Sat, 23 May 2026 22:41:40 GMT

[Saturday 5/23/26]

Donna @DonnaPhotoArt , I hope they get this "fixed" for you dear friend.

Nicole 🤞

➡️[*** DONNA @DonnaPhotoArt wrote:
Whatever maintenance they're supposed to be doing isn't helping with points being rewarded for the successful completion of Codeword game. Second day in a row I didn't receive earned points.

Re: Rewards Site Maintenance 🙄

SummerOnTheWay1 — Sat, 23 May 2026 22:47:34 GMT

[Saturday 5/23/26]

@rg54078 , well they need to figure out ANOTHER way to do things.

It is very "unfair" to ADVERTISE games giving POINTS after being played if that is NOT the case.

NEW members JOIN "thinking" they will receive these points ALWAYS. I agree with Donna @DonnaPhotoArt . This needs to be "fixed".

Thanks for your post & link. Very helpful indeed. 👍

➡️[*** @rg54078 wrote:
@DonnaPhotoArt The site maintenance has nothing to do with the fact that you did not earn points for playing a game. The games are different than taking a quiz or watching a video to earn points. Just playing a game does not mean you will earn points.

I know this topic has been discussed in other posts, and this is not an "issue' or a situation where the site is not working. Here is a link to an article I was provided by an agent when I had asked about this - I hope the link works for you. https://aarp.info/457rVVv