topic Re: Is rewards web site down? in AARP Rewards Connect

Is rewards web site down?

RenateW69623 — Mon, 11 May 2026 00:56:30 GMT

I was watching videos to earn my points for today, and then I stopped earning points and noticed that all of the videos no longer had the rewards badge. I tried the app and same thing. I refreshed my screen and it logged me out. Now when I try to log in it says there was an error.

Anyone else having issues?

Re: Is rewards web site down?

Barbisme — Mon, 11 May 2026 01:25:19 GMT

Yep, same thing just happened to me!

Re: Is rewards web site down?

RenateW69623 — Mon, 11 May 2026 01:32:40 GMT

Just checked and looks like it's working now.

Re: Is rewards web site down?

MarkB2659 — Mon, 11 May 2026 04:17:03 GMT

I've been having this issue since they did their "Upgrade" the other day. Every video I try to watch, gives an error.

Re: Is rewards web site down?

RenateW69623 — Mon, 11 May 2026 14:46:53 GMT

The videos are working for me now. If you are still having issues, it might be a different issue than what I saw and you should contact customer support to try to get it resolved.

Re: Is rewards web site down?

RobertW935818 — Tue, 12 May 2026 14:27:57 GMT

Nothing is working now. I have been trying to buy gift cards for over a month,