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Info Seeker
Posts: 3
Registered: ‎06-27-2011

Re: Have you checked your messages today?

Message 1 of 16 (3,308 Views)
I have signed in and do not get the HELLO only my name--why not just add a tab for message center if AARP wants us to read messages? Is there any other way to get to your messages?
Community Manager
Posts: 1,089
Registered: ‎10-11-2007

Re: Have you checked your messages today?

Message 2 of 16 (3,791 Views)

Hello @dianemelillo, how can we help you? For assistance, please call 1-888-687-2277 or send an email to member@aarp.org. Thank you.

Info Seeker
Posts: 2
Registered: ‎01-29-2013

Re: Have you checked your messages today?

Message 3 of 16 (3,803 Views)

I tried that.  No claim box.

Info Seeker
Posts: 2
Registered: ‎01-29-2013

Re: Have you checked your messages today?

Message 4 of 16 (3,805 Views)

There is no message center near my name either.  How do I collect my $10 Walmart card?

Community Manager
Posts: 445
Registered: ‎10-08-2007

Re: Have you checked your messages today?

Message 5 of 16 (4,442 Views)

ddharris42,

 

Congrants on receiving the email that you've won.  Sorry that you're experiencing issues with claiming the prize.  Would you please call 1.888.687.2277 and talk with an AARP Representative who can help you claim your prize.  

 

The hours are Monday - Friday:  7 a.m. - 11 p.m. ET.

 


ddharris42 wrote:

Got an email I had won a gift card & go to messages to claim it. Can't find "messages" , looked under my name, not there. You said it's by "Hello", there is no hello. There is a "Hi" is that what you meant?


 

AARP Online Community Team
Community Manager
Posts: 445
Registered: ‎10-08-2007

Re: re: Have you checked your messages today?

Message 6 of 16 (4,446 Views)

fm4842,

 

Would you please call 1.888.687.2277 and talk with an AARP Representative about claiming your award?  The AARP representative will be able to review your account details and help resolve this issue.

 

The hours are Monday - Friday:  7 a.m. - 11 p.m. ET.

 


fm4842 wrote:
There isn't a message next to my name to claim my award. Just have the drop down with my account, etc. ht am I doing wrong? Thanks!!

 

AARP Online Community Team
Info Seeker
Posts: 4
Registered: ‎04-27-2010

Re: Have you checked your messages today?

Message 7 of 16 (5,120 Views)

Got an email I had won a gift card & go to messages to claim it. Can't find "messages" , looked under my name, not there. You said it's by "Hello", there is no hello. There is a "Hi" is that what you meant?

Info Seeker
Posts: 1
Registered: ‎03-08-2014

Re: re: Have you checked your messages today?

Message 8 of 16 (5,218 Views)
There isn't a message next to my name to claim my award. Just have the drop down with my account, etc. ht am I doing wrong? Thanks!!
Info Seeker
Posts: 1
Registered: ‎02-05-2015

Re: Have you checked your messages today?

Message 9 of 16 (5,303 Views)
I see Hi and my name, but no messages.
Bronze Conversationalist
Posts: 29
Registered: ‎10-19-2013

Re: Have you checked your messages today?

Message 10 of 16 (5,795 Views)
codan, go to your past sweepstakes find the one you won click on it and a claim box should appear click on it. Hope this helps.