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Info Seeker
Posts: 1
Registered: ‎12-30-2016

Re: "Consumer" Cellular

Message 1 of 7 (287 Views)

does community cellular offer international coverage

Info Seeker
Posts: 1
Registered: ‎10-07-2016

Re: "Consumer" Cellular

Message 2 of 7 (879 Views)

The price may be good but tech support is questionable. Last night in the middle of a family emergency my phone displayed ' No Sevice'. Turns out they shut the doors and turn out the lights at the end of their business day. There is no one to help you at night. Their web site does not offer outage reports or any other support help. I have other ways to communiate but was greatly

inconvenienced by this issue. I can't imagine how frustrating this would be to a fellow senior with few or no other ways to communicate in an emergency

 

Info Seeker
Posts: 2
Registered: ‎01-14-2012

Re: "Consumer" Cellular

Message 3 of 7 (3,117 Views)

We've had Consumer Cellular service for over a year and have no complaints. In fact, if your usage is about to go over the limit of the plan you are currently on, they will email you an alert so you can upgrade your plan prior to the billing date. This allows you to avoid the high per-minute charge you face if/when you exceed your current limit.

     The lowest usage plan runs about $17 per month. Bills come by email. Can't beat it.

Community Manager
Posts: 1,015
Registered: ‎10-11-2007

Re: "Consumer" Cellular

Message 4 of 7 (3,561 Views)

@eberlym: We're sorry to hear you're experiencing issues with your cellular service. If you would like our assistance, please call us at 1-888-OUR-AARP (1-888-687-2277) or email, member@aarp.org.

Treasured Social Butterfly
Posts: 18,722
Registered: ‎12-25-2011

Re: "Consumer" Cellular

Message 5 of 7 (3,569 Views)

Consumer Reports rated their customer service very highly. Apparently this is all very subjective.


Registered on Online Community since 2007!
Info Seeker
Posts: 1
Registered: ‎11-17-2008

Re: "Consumer" Cellular

Message 6 of 7 (3,573 Views)
My cell phone has been down three times in three months. Its down right now all day
Info Seeker
Posts: 1
Registered: ‎08-30-2011

"Consumer" Cellular

Message 7 of 7 (4,485 Views)
It sure looks like the AARP doesn't check out how good the companies behind its many "special offers" are.  I just got their mailing about this cell company I never heard of, and found this much negative info in about a minute:
http://reviews.cnet.com/cell-phones/consumer-cellular/4505-6454_7-33911707.html
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Users' opinions are highly polarized, but the very negative ones (rating of 1 or 2) are about equal to those giving it a 4 or 5.  Not exaclty what you want to hear about a cell company.  So how much did they bribe the AARP to get 'em to front this offer? 
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Personally, I've had no trouble in 1 1/2 years with the $30/mo prepaid Straight Talk service, using Verizon's network and one of the few recommended as a good cheap buy by Consumer Reports. 
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Doug Finley