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Info Seeker
Posts: 1
Registered: ‎02-02-2009

Re: OptumRx website doesn't work! Has been very slow for years. When is AARP going to demand they

Message 1 of 2 (189 Views)

I phoned about an order and mentioned that I can't get into your OptumRx site. Your representative said OptumRx had me blocked.

Your rep then said it was now open. Not true.
See attached screen shot.
Can you suggest something?
 
Thank you.
Stephen Farkas
AARP Member #085 639 061 2
 
 
Screen Shot 2017-09-07 at 12.57.28 PM_2.png

 

Info Seeker
Posts: 1
Registered: ‎04-27-2014

OptumRx website doesn't work! Has been very slow for years. When is AARP going to demand they fix

Message 2 of 2 (598 Views)

I have been calling and sending OptumRx messages for over a year about their slow website and all I get back from them is that they are working on it.  I called AARP twice and was told to call OptumRx and report it to them.  I feel that AARP represents them and if AARP can't get them to fix their website, AARP should look for a new prescription company.  Just Google (optumrx slow website) and take a look at how many people are complaining.  There is no reason for this to happen in 2017 and needs to be fixed now!!!