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Treasured Social Butterfly
Posts: 5,025
Registered: ‎04-07-2015

Re: Apparently, if you complain about something, you can't post reminders.

[ Edited ]
Message 11 of 18 (964 Views)

SusieC51 wrote:

I complained because it says members receive double points on quizzes, I am a member and have been for over 15 years now. No double points unless you join or renew - I am joined, it says my name right at the top; I don't need to renew until February 2018. So, why am I not getting my double points, what's the secret? If anyone knows, please let me know (if I can find your answer)! This should be so much easier to navigate this blogging area and actually get the points for members! Very frustrating. PS sometimes my responses post 2 or more times in a row, making me look like a complete idiot!


@SusieC51  I bet you have been receiving your extra member points all along. To check my thesis, I created a temporary non-member dummy account and went over to Rewards for Good, and opened the Symptom Checker task because I know by heart the points earned for this daily task. The badge, as you can see, offered the phantom non-member a mere 4 points to complete this daily task. As a member, I receive a whopping 6 points a day for clicking my way through this particular bit of tedium. Smiley Happy Please note: The system offers members 50% more points, rather than double points.

 

Non-members get 4 points for searching symptoms daily ...Non-members get 4 points for searching symptoms daily ...

 

 

Here now, a look at the points I earned today for using the Symptom Checker:

whereas members earn a whopping 6 points for this daily task.whereas members earn a whopping 6 points for this daily task.

 

 

 

"The key to success is to keep growing in all areas of life - mental, emotional, spiritual, as well as physical." Julius Erving
Gold Conversationalist
Posts: 56
Registered: ‎12-16-2016

Re: Apparently, if you complain about something, you can't post reminders.

Message 12 of 18 (734 Views)

Wow, that was fast! Thank you, I will call when I get a chance!

Community Manager
Posts: 1,492
Registered: ‎10-09-2007

Re: Apparently, if you complain about something, you can't post reminders.

Message 13 of 18 (665 Views)

@SusieC51

 

If you are not receiving the points you expected from the Rewards for Good quizzes, we ask you to reach out to an AARP representative who can assist you further.  They can be reached at 1.888.605.6432.  They can assist you in clarifying this.

 

 

 

AARPTeri
Gold Conversationalist
Posts: 56
Registered: ‎12-16-2016

Re: Apparently, if you complain about something, you can't post reminders.

Message 14 of 18 (657 Views)

Hate to seem dumb, "original thread," what is that and how do I find it? I am so sorry to ask, however, this is really confusing to us newbies! Bet this is why so many just give up! I am one of those squeaky wheels that does not!

Gold Conversationalist
Posts: 56
Registered: ‎12-16-2016

Re: Apparently, if you complain about something, you can't post reminders.

Message 15 of 18 (652 Views)

I complained because it says members receive double points on quizzes, I am a member and have been for over 15 years now. No double points unless you join or renew - I am joined, it says my name right at the top; I don't need to renew until February 2018. So, why am I not getting my double points, what's the secret? If anyone knows, please let me know (if I can find your answer)! This should be so much easier to navigate this blogging area and actually get the points for members! Very frustrating. PS sometimes my responses post 2 or more times in a row, making me look like a complete idiot!

Community Manager
Posts: 1,137
Registered: ‎10-11-2007

Re: Apparently, if you complain about something, you can't post reminders.

Message 16 of 18 (570 Views)

Hello @CatGiorgia66. We meant no offense by closing the Trizzle trophy room topic to posts. Closing topics that are pending resolution can be the simplest way to circle back with the most up-to-date information.  We apologize; in the future we will make it a practice of letting users know when a topic is closed pending resolution. Thanks for your feedback.

Treasured Social Butterfly
Posts: 5,025
Registered: ‎04-07-2015

Re: Apparently, if you complain about something, you can't post reminders.

Message 17 of 18 (599 Views)

CatGiorgia66 wrote:

It's been three weeks since AARPLynne posted this response to my complaints:

 

I'm sorry for your frustration, @CatGiorgia66. As promised earlier, I escalated this to the technical team for review. They were able to reproduce the issue and this is being scheduled for repair in the coming weeks. I'll post here when any updates are available. 

 

It's well over a month since I first complained here HERE that the Trizzle Trophy Room is broken.

 

I was aggravated back then; now I'm positively livid.  I'm locked out of posting to the Trizzle thread I started. 

 

@CatGiorgia66 This truly sucks rubber biscuits. The long silent pause; your lack of ability to post again on your original thread: all of it. 

 

While I cannot help you with the game, your comment hit a nerve with me, because I've noticed AARP locking threads as a matter of course. In my experience here, this is a new AARP tactic.  I'm not talking about the heated discussions (brawls, really) that reduce to name-calling over in the political forum, either. I'm talking about admin's one-post forum threads about their position regarding the health care bill that they keep us from commenting on; their main web site articles on the same subject that they do not allow comments on as well as multiple threads about problems with Rewards for Good in which they have disabled commenting. 

 

Like you, this behavior of AARP's makes me think they cannot handle diverse opinion and experience, that they are now reduced to the manipulation and control tactics of bullies. 

 

Impressive, AARP, but not in a good way.

 

 

"The key to success is to keep growing in all areas of life - mental, emotional, spiritual, as well as physical." Julius Erving
Bronze Conversationalist
Posts: 27
Registered: ‎11-16-2016

Apparently, if you complain about something, you can't post reminders.

[ Edited ]
Message 18 of 18 (545 Views)

It's been three weeks since AARPLynne posted this response to my complaints:

 

I'm sorry for your frustration, @CatGiorgia66. As promised earlier, I escalated this to the technical team for review. They were able to reproduce the issue and this is being scheduled for repair in the coming weeks. I'll post here when any updates are available. 

 

It's well over a month since I first complained here HERE that the Trizzle Trophy Room is broken.

 

I was aggravated back then; now I'm positively livid.  I'm locked out of posting to the Trizzle thread I started.  So, dragging their feet as slowly as they can, none of the technical team members appear to have the prerequisite ability to re-connect the Trophy Room to the game, so my initial complaint continues on, while I can't even rattle a cage on my original post, because, awwww, poor babies, they can't stand to be critized or told that they're not doing a good job.

 

Hey, guess what? When a game is supposed to be fun and entertaining, and is designed properly, then you can sit quietly on your laurels.  When a game is potentially fun and entertaining, but no higher levels can be reached without spending money, then there's at least a choice which the individual player can make.  BUT.... When reasonable scores do not register in the trophy room at all, the game because a stale, stalemate.