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Info Seeker
Posts: 1
Registered: ‎03-06-2016

Re: staying sharp scam

Message 11 of 19 (3,209 Views)

They just charged our credit card without our authorization. I wrote them, and AARP requesting a refund. I also encouraged AARP to cancel any association they have with Staying Sharp, because of their unacceptable business practices.

 

Frankly, it also motivates us to review the value of our membership in AARP as well.

Info Seeker
Posts: 1
Registered: ‎04-06-2013

Re: staying sharp scam

Message 12 of 19 (3,668 Views)

I started to sign up and took the first preliminary part but then backed out because it looked fishy.  Wish I had given them my currently inactive email address.  Entries here sound like I will be getting stuff from them rather I want it or not.  I agree, Not very cool of AARP to send us to these people.  So far the best thing, other than the discounts, I've gotten from AArp is a free health tracking app for my iphone.

Community Manager
Posts: 1,492
Registered: ‎10-09-2007

Re: staying sharp scam

Message 13 of 19 (3,795 Views)

@n866081s 

We are sorry your experience with Staying Sharp has been frustrating to you.  Please call our membership department at -1888-687-2277 or send an email to member@aarp.org with these same specifics and they will assist in getting this issue resolved.

 

 

AARPTeri
Info Seeker
Posts: 1
Registered: ‎01-05-2017

Re: staying sharp scam

Message 14 of 19 (3,608 Views)

I couldn't agree more! I tried to cancel my subscription after the first month, but continued to be charged. Then I went back and read the small print, which just says "If you would like to stop receiving Staying Sharp emails but continue to receive other emails from AARP, then please click here to unsubscribe." There were no options for unsubscribing to the program or canceling the subscription. So you don't get the email any longer (keeping Staying Sharp off the radar) but you keep paying. My bad for not reading the small print, but also not what you would expect given the claim that you can cancel at any time. I looked everywhere on the web to find out how to cancel, and after 20 minutes of searching found an email address for a help desk, which sent me to an AARP member services number. The first rep I got couldn't find out how to help after searching for 15 minutes in her system. I called back and got another rep who was eventually able to figure out how to cancel the subscription. This feels like one of those scams on older people that you read about in the news, not the kind of thing I'd expect from AARP.

Info Seeker
Posts: 1
Registered: ‎02-20-2017

Re: staying sharp scam

Message 15 of 19 (3,860 Views)

But were the results of the test worth the $5.99 ?

And were you able to cancel?

 

Info Seeker
Posts: 1
Registered: ‎12-08-2016

Re: staying sharp scam

Message 16 of 19 (3,867 Views)

Scam.  Glad, I used inaccurate information.

Info Seeker
Posts: 1
Registered: ‎11-12-2016

Re: staying sharp scam

Message 17 of 19 (3,887 Views)

Ok, I bought and now, the sites been taken down. So, will there be continuing charges of $5.99? I went to the page, with the idea of canceling (which I was going to do right from the start) and then find that I can't acess a thing. So, who do you contact to get this mess unraveled?

Info Seeker
Posts: 1
Registered: ‎09-06-2016

Re: staying sharp scam

Message 18 of 19 (4,232 Views)

I agree. Why would you spend that much time and effortwith a company that' going to scam you to get the results? They don't have the integrity to let you know up front; it will cost you at least one month's charges.

Absolutly goes to thir credibility.

Info Seeker
Posts: 1
Registered: ‎10-31-2011

staying sharp scam

Message 19 of 19 (4,295 Views)
Just a warning. I just finished a thirty minute "Staying Sharp" memory test which was presented on the AARP website, then found I had to pay at least a one month $5.99 membership fee to see the results! I am really disappointed in AARP for allowing such a scam on their site, and particularly for presenting it so prominently. I guess money (kickbacks) always talks. What a shame. There goes their credibility.